Returns & Exchanges
Not the right fit? No worries — we’ve got you.

• Returns & exchanges are accepted within 14 days of purchase.
• Items must be unworn, unwashed, and unmodified — basically just like you got them.
• Make sure the original tag and barcode are still attached.
• Any return or exchange shipping fees will be deducted from your refund or added to the exchange, depending on delivery costs.

How to Start a Return or Exchange:
Initiate your request easily through our dedicated DYM Returns Portal. This ensures your request is processed quickly and you receive updates every step of the way.

Questions? We're Here to Help.
Need assistance with your return or have a question? Our customer vibe team is just a chat away.

Instagram
DM us on @dym.label — the fastest and easiest way to reach us.

DYM is built on trust and community. We’re committed to making sure you’re confident in every purchase.